Helpful information

At Touch Deluxe Cleaning Services in Sw Florida, we believe in complete transparency and reliable service. Find answers to common questions about our residential and commercial cleaning solutions, policies, and service areas across Southwest Florida.

Frequently asked questions

Whether you need standard cleaning, deep cleaning, move-in/move-out services, Home Watch, window cleaning, or pressure washing, we are here to provide clarity and peace of mind before your service begins.

Are you insured and bonded?
Yes, Touch Deluxe Cleaning Services is fully insured and bonded to give you complete peace of mind and protection for your property.

Do you provide your own cleaning supplies and equipment?
Yes, we bring our own professional-grade cleaning supplies and equipment. Customers do not need to provide anything. If you prefer specific products to be used in your home or business, we are always happy to accommodate your request.

How much does a cleaning cost and how is pricing determined?
Pricing is based on the size and condition of the property, the type of cleaning needed, and any additional services requested. We offer free, personalized quotes upfront so you know exactly what to expect.

What is your cancellation or rescheduling policy?
We understand that schedules can change. We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your scheduled cleaning appointment.

Do I need to be home during the cleaning?
No, you do not need to be present during the cleaning. We can arrange secure access in advance through a key, lockbox, or door code to clean while you are away.

How do you handle pets in the home?
We are pet-friendly! We simply ask that you let us know about any pets in advance and provide any special instructions to ensure both our cleaners and your pets stay safe and comfortable.

What areas do you serve?
We proudly serve Lehigh Acres, Fort Myers, Cape Coral, Naples, Bonita Springs, and the surrounding Southwest Florida communities.

What cleaning services do you offer?
We offer standard maintenance cleaning, deep cleaning, move-in and move-out cleaning, Home Watch inspections, window washing, and exterior pressure washing for both residential and commercial clients.

Ready to experience a deluxe clean?

Have additional questions or ready to book your next cleaning appointment? Get in touch with our team today to request your free, customized quote.